Privacy Policy.
Last updated: 3 July 2026. This policy explains what we collect, why, how long we keep it, and how you can delete your data.
1. Data we collect
Name, email, phone number, saved vehicles (make/model/plate/VIN/photos), booking history, quote requests, mechanic profile (if you become a pro), and technical logs (IP address, user agent) for security.
2. How we use it
To operate the Maxton Autoz service — create your account, dispatch mechanics, process bookings, contact you about your requests, and meet Nigerian tax / warranty / dispute-resolution obligations.
3. Who we share with
Verified mechanics dispatched to your job (name + phone + address only), payment processors (Stripe, Paystack), and email delivery providers (SendGrid). We do not sell personal data.
4. Retention
Account data is kept while your account is active. Financial records (paid bookings, quotes) are retained for 7 years to satisfy Nigerian tax and audit requirements — but personal identifiers are stripped when you delete your account.
5. Account deletion
You can request permanent deletion of your Maxton Autoz account at any time. There are three ways to do it:
- In the mobile app: Account → Delete my account. Immediate.
- On this website: sign in and visit maxtonautoz.com/delete-account. Immediate.
- By filing a request on the public request form (for users who can't log in). Reviewed within 72 hours.
What we delete: your profile, contact info, saved vehicles, mechanic profile, uploaded verification documents, authentication credentials, refresh tokens, and account preferences.
What we retain (anonymised): completed booking and quote rows lose your name, email and phone — they are replaced with deleted+<id>@maxton.local. This anonymised data cannot be re-linked to you.
Timeframe: immediate for self-service, within 72 hours for filed requests.
6. Contact
Questions about this policy? Email hello@maxtonautoz.com. For deletion requests, use support@maxtonautoz.com or the form on /delete-account.